Online Workshops for Small Businesses

SBDC Lunchbreak Resource Library



Access video replays, workshop handouts, cheat-sheets and more.

Bite-Sized tips, tricks and useful tools for Small Business Success. No Powerpoint presentations, just hands-on demos to give you the tools and insights you need, followed by Q&A to answer YOUR questions for the topic of the day. Join us every week over the course of this series and level up your skills to transform your business operations!

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Series 1: Working Smart with AI (January)

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Week 1: AI Assessment & Planning

  • Watch Video
  • Session Guide: Assessment + Planning your AI Priorities
  • Week 1 Mission:
    • Go through the Session Guide: Do the Self Assessment first. Then try the fill-in Prompts. Explore your results to identify where you should focus your AI efforts for your business. Choose just one priority to focus on first.
    • Make sure you have at least one main AI tool (ideally paid version) plus some backups (free versions are fine).
    • Install your AI tools on your mobile device.

Week 2: Prompting

  • Watch Video
  • Session Guide: Getting Better Answers with AI
  • BONUS: Quick Guide to Smart Prompting
  • Week 2 Mission: Practice Improved Prompting – Choose 2 or more of the following to try before next week’s session. Refer to the Session Notes for more examples.
    • 1. Improve ONE piece of your existing content: Pick something you already have—like an About page, flyer, email, or product description.
      Prompt example: Here is my current About page. Can you rewrite it in a friendlier tone, under 150 words, like it’s coming from a local small business owner?
    • 2. Ask AI to interview you: Let AI help you uncover the right messaging.
      Prompt example: I’m trying to write a short bio for my website. Ask me one question at a time to help me do that.
    • 3. Use an image or file: Upload an actual menu, flyer, or photo of your space—and ask AI for suggestions or text extraction.
      Prompt example: Here’s a photo of my booth. Can you suggest one improvement to make it more eye-catching?
    • 4. Use AI to Read a Website (Yours or a Competitor’s): Test tone and format by asking for multiple takes. Choose one or both of these exercises to see how AI can help you analyze content and messaging:
      Option A: Ask AI to Review Your Own Website
      Prompt example: Please visit [your website link] and act like a world-class small business marketing consultant. Are you able to see the entire site? What are 3 quick suggestions to improve the homepage messaging or layout?
      Option B: Ask AI to Analyze a Competitor’s Website: See what AI notices about others in your space.
      Prompt example: Please review [competitor’s website link]. Summarize what this business offers and describe their unique selling proposition (USP). What do they seem to be doing well?
    • 5. Make a “combo prompt”
      Upload a file or image and paste in your website link to guide the tone.
      Prompt example:
      “Here’s a photo of our new product. Please write a short description in the same style as our current product pages on [your website].”

Week 3: Customizing Your AI

Week 4: Creating an AI Habit

  • Watch Video: Watch Video
  • Session Guide: Working Daily with AI
  • Mission: Identify repetitive tasks that can best be served by a CustomGPT or Google Gem. Build at least one CustomGPT/Gem for a routine task.

Series 2: CANVA for Business, Design Like a Pro (March)

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Series 3: Supercharge Social Media for your Business (April)

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Series 2: Smarter Marketing With AI (May)

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Week 1:

  • Mission:
  • Video: Posted 1-2 days after the session
  • Session Guide

Week 2:

  • Mission:
  • Video: Posted 1-2 days after the session
  • Session Guide

Week 3:

  • Mission:
  • Video: Posted 1-2 days after the session
  • Session Guide

Week 4:

  • Mission:
  • Video: Posted 1-2 days after the session
  • Session Guide: